Privacy Policy
Monaco Electrical Services
NSW Lic No. 342083C | ABN 84 162 896 451
Unit 55/45-51 Huntley St, Alexandria NSW 2015
Email: laurence@monacoservices.au
Monaco Electrical Services (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or contact our business.
Information We Collect
We may collect personal information including:
- Full name
- Address
- Phone number
- Email address
- IP address and browser/device information
- Information submitted through our contact or quote request forms
We may also collect website usage data through analytics tools such as Google Analytics.
How We Collect Information
We collect information when you:
- Submit a contact form
- Request a quote
- Communicate with us by phone or email
- Visit and interact with our website
Some technical information, such as IP address and browsing activity, may be collected automatically through analytics and cookies.
Why We Collect Your Information
We collect personal information to:
- Respond to enquiries and quote requests
- Provide electrical services
- Communicate with customers
- Improve our website and customer experience
- Maintain internal business records
- Analyse website traffic and performance
Google Analytics
Our website may use Google Analytics to help us understand how visitors use our website. Google Analytics may collect information such as pages visited, time spent on the site, device type, and general location information.
This information is used for website improvement and performance monitoring only.
You can learn more about Google’s privacy practices here: Google Privacy Policy
Sharing of Information
We do not sell or rent your personal information.
We may share information with trusted third-party service providers where necessary for business operations, including:
- Website hosting providers
- CRM or customer management systems
- IT and technical support providers
These providers are required to handle personal information securely and confidentially.
Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Cookies
Our website may use cookies and similar technologies to improve user experience and collect website analytics data.
You can control cookies through your browser settings.
Access and Correction
You may request access to the personal information we hold about you or request corrections if the information is inaccurate.
To make a request, please contact us using the details below.
Contact Us
Monaco Electrical Services
Email: laurence@monacoservices.au
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be published on this page with the revised effective date.
Effective Date: 19 May 2026